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Recently Updated for 2021: Texas Supplemental Peace Officer #1018 (TCOLE)
*New* Online Training Course(s) : Verbal Intervention & Crisis De-Escalation (TCOLE) & Texas State & Federal Law Update #3187
This is an OSS Academy® Communicator & Dispatch Basics online training course offered for Peace Officers, Jailers, and Telecommunicators.
Are you a
new Telecommunicator struggling with the basics of public safety
dispatching? Have you been a public safety Telecommunicator long enough
that you’re feeling you’ve just forgotten some of the basics you learned
when you began dispatching? This course focuses on the basics of
dispatching – the telephone, the radio, the people – and how to
effectively deal with each. Officers will find this course beneficial in
better understanding challenges facing the person at the other end of