This is an OSS Academy® Communicator & Dispatch Basics online training course offered for Peace Officers, Jailers, and Telecommunicators.

Are you a new Telecommunicator struggling with the basics of public safety dispatching? Have you been a public safety Telecommunicator long enough that you’re feeling you’ve just forgotten some of the basics you learned when you began dispatching? This course focuses on the basics of dispatching – the telephone, the radio, the people – and how to effectively deal with each. Officers will find this course beneficial in better understanding challenges facing the person at the other end of your life-line.