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Recently Updated for 2023 : Texas Supplemental Peace Officer #1018 (TCOLE) *New* Online Training Course(s) : Fentanyl & Law Enforcement Response #2024 (TCOLE), Intellectual & Developmental Disabilities for Jailers #2831 (TCOLE), Interviews & Interrogations of Juveniles #2094, and Legal Issues for County Corrections #3506 (TCOLE)
This is an OSS Academy® Communicator & Dispatch Basics online training course offered for Peace Officers, Jailers, and Telecommunicators.
Are you a new Telecommunicator struggling with the basics of public safety dispatching? Have you been a public safety Telecommunicator long enough that you’re feeling you’ve just forgotten some of the basics you learned when you began dispatching? This course focuses on the basics of dispatching – the telephone, the radio, the people – and how to effectively deal with each. Officers will find this course beneficial in better understanding challenges facing the person at the other end of your life-line.