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Frequently Asked Questions (FAQs)
Some clients are encountering a System Error when taking courses. We recommend the Firefox browser as our LMS engineers work on a solution. Thank you. *New* Courses : Deep Undercover Survival · Drone Pilot - UAS Part 107 Test Preparation · Drone Pilot - UAS Part 107 Test Preparation #4033 (TCOLE) · Informant Recruitment & Management #2018 · Tattoos & Criminal Gangs #3283 · Undercover Operations: Into the Shadows #3200 Updated for 2024-25 : Texas Supplemental Peace Officer #1018 (TCOLE) and TCOLE Basic Peace (Police) Officer Examination & Reactivation Test Preparation
This course is designed for peace officers in need of, or interested in, developing basic crisis negotiation skills. It includes critical information for law enforcement agencies that do not have the immediate availability of negotiator resources, and are developing internal resources. We discuss team organization and various protocols and skill sets necessary to respond to crisis situations, which can involve hostage-taking, barricaded mentally ill subjects, suicide by COP, peace officers in crisis who take hostages, domestic violence calls, and more.
TCOLE Reporting
OSS Academy® typically reports 4 to 5 times each week [excluding U.S. Federal holidays]. We report your credit directly through TCLEDDS to the Texas Commission on Law Enforcement [TCOLE]. You should have already provided your full and correct name, TCOLE PID number, and other important information when registering for your account. If not, once logged in, go to Edit Profile to update your information.
Should you have any questions, simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.
